Dsm as a Knowledge Capture Tool in Code Environment

A design structure matrix (DSM) provides a simple, compact, and visual representation of a complex system/process. This paper shows how DSM, a System Engineering tool, is applied as a knowledge capture (acquisition) tool in a Generic NPD process. The acquired knowledge (identified in the DSM) is then validated in an Australian manufacturing company. This acquired knowledge helps NPD teams, managers and stakeholders to benchmark their NPD efforts and select areas to focus their improvement efforts.